Privacy Policy
Overview
This privacy statement covers the site www.GamedayHousing.com
. Because Gameday Housing wants to demonstrate its commitment to our users' privacy,
we have agreed to disclose our information practices.
Users with questions or concerns regarding their privacy or this statement should
contact Gameday Housing at:
Gameday Housing LLC
PO Box 14152
Chicago, IL 60614
Email: customerservice@gameydahousing.com
Information Collection
What We Collect
When you browse through our site we collect:
- Basic information about your computer, browser and connection to make sure that
we can give you proper information and customer service and for security purposes.
-
Aggregate information on what pages consumers access or visit to improve our site.
If you choose to register, so that you can rent or list housing,
we will ask you for more information including:
- Your name and address which, among other things, enables us to have your keys picked
up or delivered to you;
- Your email address and telephone number so we can contact
you;
- Your date of birth which, among other things, ensures that all of our users
are adults and provides us general demographic information;
- A login and password
to use to update your information at any time in the future.
If you choose to rent or list housing we will ask
you for:
- Credit card information to complete your transaction (for renters) or to verify your
identity (for owners).
- Shipping address so reservation information, refunds, and payments can be shipped to the location of your choice.
Changing and Updating Personal Information; Choosing Options:
Clients can change all of their personal account information by going to the My
Account page https://www.gamedayhousing.com/myaccount.aspx
and clicking the "Edit Account Info" button. You can change your address, telephone
number, email address, password, credit card information, as well as your privacy
settings. Also on this page we will give you the option to choose if you would like
to receive email or written service from Gameday Housing. If you would like to receive
these solicitations simply check the appropriate box. You can choose to stop participating
at any time simply by changing your preferences on the website, replying to an email's
Unsubscribe function, or contacting Customer Service. Please refer to the Choice
and opt-out section for more information.
Supplementing Information:
We may obtain information from or about you in other ways. For example, we may verify
user information with a service provider, or users may send us information during
their contacts with Customer Support.
Profile
We store information that we collect through cookies and log files to create a profile
of our users. A profile is stored information that we keep on individual users that
details their preferences. Consequently, collected information is tied to the users
personally identifiable information to provide offers and improve the content of
the site for the user. This profile is used to tailor a user's visit to our website,
and to direct pertinent marketing promotions to them. This information may also
be used to help improve our services overall. We do not link the information we
store in cookies to any personally identifiable information you submit while on
our site.
Cookies:
A cookie is a piece of data stored on the user's computer tied to information about
the user. Usage of a cookie is not linked to any personally identifiable information
while a user is visiting our site. We use both session cookies and persistent cookies.
For the session cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user's hard drive for an
extended period of time. Persistent cookies enable us to track and target the interests
of our users to enhance their experience on our site. By setting a cookie on our
site, users would not have to log in a password more than once, thereby saving time
while on our site. If users reject the cookie, they may still browse our site, however
they will not be able to rent or list housing. Persistent cookies can be removed
by following Internet browser help file directions.
Gameday Housing is currently using and has contracted with Google, a third party,
to track and analyze non-personally identifiable usage and volume statistical information
from our visitors and customers. We use the information to help us measure the effectiveness
of our advertising and how visitors use our site.
Log Files:
Like most standard website servers, we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP), referring
pages, platform type, date/time stamp. IP addresses, etc. are linked to personally
identifiable information. We use Log Files in error diagnostics, session management
and determining our advertising efficacy.
Communications from the Site
Transactions and Service Announcements:
Members who rent or list housing will receive a number of emails throughout the transaction
process and they may sometimes receive phone calls from our Customer Service department
to ensure smooth transactions. We may also occasionally send out service-related
announcements, for instance, if our service is temporarily suspended for maintenance.
Generally, these communications are not promotional in nature, and users will receive
them as long as their accounts are open.
Special Offers, Newsletters and Updates:
Out of respect for the privacy of our users we present the option to not receive
these types of communications, as explained in the Choice and opt-out section
below.
Customer Service:
We communicate with users on a regular basis to provide requested services. We respond
to issues relating to a user's account via email or phone, in accordance with the
user's wishes.
Choice and opt-out:
A user can change their opt-in or opt-out status in several ways:
From a Newsletter: Click on the "Unsubscribe" link within the email or go to
http://www.gamedayhousing.com/unsubscribe/. If the site does
not recognize you, please enter your email address and click submit. The next step
is to select the alerts which you no longer wish to receive and click the “unsubscribe”
button. If the site does recognize you, you do not have to enter your email address.
Simply select the alerts which you no longer wish to receive and click the “unsubscribe”
button.
From the website: If you have a username and password, login to your account by
clicking the Login link on the home page. Then click the My Account link on the
top navigation bar. Once in My Account, you can then update your alerts within “My
Preferences.” Please go to the Contact Preferences section and you can revise alerts
by adding or removing checks from the radio buttons in My Gameday Housing alerts
section. Then click the “Save” button.
If you do not have a registered account, go to
http://www.gamedayhousing.com/unsubscribe/.
If the site does not recognize you, please enter your email address and click submit.
Select the alerts you no longer wish to receive and click the “unsubscribe” button.
If the site does recognize you, you do not have to enter your email address. Simply
select the alerts which you no longer wish to receive and click the “unsubscribe”
button.
Referral Tools:
If you choose to use our referral services, we ask you for your friend’s name and
email address. We will automatically send your friend a copy of the email. Gameday
Housing or our service providers store this information for the sole purpose of
sending this one-time email. Your friend may contact us at
customerservice@gamedayhousing.com
to request that we remove this information from our database.
Testimonials and Photo Usage
If you submit testimonials, photos, blogs, writings, customer satisfaction surveys
or other writings or media in connection with use of Gameday Housing and its services,
user approves the right to use the user's name, home city and such writings, or
media testimonials in connection with Gameday Housing's marketing and publicity
efforts in any and all media in perpetuity. Said media shall include, without limitation,
print, radio, television, internet, email, magazine and any other form of communication
whether now known or hereafter devised.
No consideration is being paid for this release, and the user understands that Gameday
Housing is relying on this release without consideration if it avails itself of
any or all of the rights granted herein.
Sharing Information
At Gameday Housing, we care about your privacy. We will not share your credit card
number or any other financial information with any third party except for the verification
purposes mentioned above. We may share your personal information with third parties
in the following instances:
Within Our Corporate Family:
We may share information with our parent company, subsidiaries, joint ventures or
other companies under common control, where it may be used to provide joint services
or for purposes such as internal statistics, strategic decision-making, customer
verification, fraud prevention and security.
Legal Disclaimer:
Though we make every effort to preserve user privacy, we may disclose personal information
when required by law or under the good-faith belief that such action is necessary
under applicable law. We may disclose personal information in order to establish
or exercise our legal rights or defend against legal claims. We also share information
in order to investigate, prevent, or take action regarding illegal activities, suspected
fraud, to protect our property or interests or that of our agents and employees,
and to protect personal safety or the public.
Third Party Service Providers:
We may disclose information about individual users to third parties who provide
services to Gameday Housing. These third parties provide a variety of services to
Gameday Housing, including, without limitation, verifying credit card information,
fulfilling reservations via courier delivery, processing credit card transactions,
and disbursing payments to owners. In addition, these services may include enhancing
the information Gameday Housing collects about its customers. We may also use third-party
email providers to assist with sending our marketing emails. These companies do
not retain, share, store or use personally identifiable information for any secondary
purposes. Any personally identifiable information that Gameday Housing shares with
its service providers may only be used to provide services to Gameday Housing and
the service providers will not be given permission to use such information for other
purposes.
Business Transitions:
In the event Gameday Housing goes through a business transition, such as a merger,
an acquisition by another company, or a sale of all or a portion of its assets,
users' personal information will, in most instances, be part of the assets transferred.
Users will be notified via prominent notice on our website for 30 days after a change
of ownership or control of their personal information, if personal information will
be used contrary to this policy. If as a result of the business transition, the
users' personally identifiable information will be used in a manner different from
that stated at the time of collection, users will be given the option to continue
sharing their information consistent with our notification of changes section. However,
nothing in this Privacy Policy is intended to interfere with the ability of Gameday
Housing to transfer all or part of its business and/or assets (including the Site),
for any purposes, without any limitation whatsoever. Gameday Housing specifically
reserves the right to transfer or share a copy of personally identifiable information
collected from its Site to the renter of that portion of its business relating to
that information.
Security
This website takes every reasonable precaution to protect our users' information.
When users submit sensitive information via the website, their information is protected
both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number), that information is encrypted and is protected with encryption
software, currently SSL encryption. While on a secure page, such as our order form,
the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when users are
just 'surfing'. While we use SSL encryption to protect sensitive information online,
we also protect user-information off-line. Access to all users' information, not
just the sensitive information mentioned above, is restricted to our offices. Only
employees who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally identifiable
information. Employees are kept up-to-date on our security and privacy practices.
The servers that store personally identifiable information are in a secure environment,
behind a locked cage at a professional hosting company. Although we endeavor to
create secure and reliable Sites and to safeguard against unauthorized disclosures
of information, we cannot assure you that personally identifiable information that
we collect will never be disclosed in a manner that is inconsistent with this Privacy
Policy. You hereby acknowledge that Gameday Housing is not responsible for any intercepted
information sent via the Internet, and you hereby release us from any and all claims
arising out of or related to the use of intercepted information in any unauthorized
manner.
External Links
The Site contains links to other websites maintained by third parties. Please be
aware that Gameday Housing exercises no control over linked sites and is not responsible
for the privacy practices or the content of such sites. Each linked site maintains
its own independent privacy and data collection policies and procedures, and you
are encouraged to view the privacy policies of these other sites before providing
any personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review
it frequently. If we make material changes to this policy, we will notify
you here, by email, or by means of a notice on our home page.